Report an Adverse Drug Reaction (ADR)

For Patients/Care Givers

If you or someone under your care has experienced any adverse drug reactions (ADRs), please click the ”Patient ADR” button below, to report the incident. Your feedback is essential for us to maintain the highest standards of medication safety and effectiveness.

Patient ADR

For Health Care Professionals

Healthcare professionals are encouraged to click the ”Professional ADR” button below, to submit detailed reports of any adverse drug reactions (ADRs) encountered in their practice. Your thorough and timely reporting is critical in upholding patient safety and ensuring the ongoing quality of our pharmaceutical products.

Professional ADR

Adverse Drug Reactions (ADRs), for products distributed by Medix Care, can be reported
directly to Medix Care via the following channels:
Email: medixcare@trumholdings.co.bw; cc medixregulatory@trumholdings.co.bw
Telephone: 390 2730
24-hour Mobile Numbers: 71 217 408 / 75 854 941
Fax: 390 2759